Slow-loading pages can ruin the experience of any user. After all, everyone wants a smooth experience that isn’t tainted by slow loading times. But how do you find out what causes this bad performance, and how do you solve it? Real user monitoring tools can help you out in this scenario.
With RUM or Real User Monitoring, you can easily find any issues and deal with them before they pose any risk. But how do you implement RUM with your test management tool? Here’s everything you need to know on this matter.
What Is Real User Monitoring?
Real user monitoring is a technique that analyzes the way a website’s users interact with it or its application. The method takes live data on the behavior of the users, then looks at it and tries to find solutions for the problems. Therefore, when someone is experiencing issues with clicks, navigation, or page loading times, real user monitoring can figure out the reasons so you can come up with viable solutions.
What’s great about RUM is that it takes information from real users’ experiences instead of stimulating users like synthetic monitoring.
Why Is RUM so Important?
Let’s be honest – now and again, everyone has issues with slow-loading pages. This negative experience can convince visitors to click away from a website and even advise others against using that platform, which can seriously hurt your site or business.
Well, real user monitoring comes as a solution to this problem. While surveys and focus groups can also help improve users’ experiences, they’re not as effective as RUM because this technique takes a look at the real user experience.
Real User Monitoring pays attention to page rendering, user interactions, and load times, aiming to improve the users’ experiences and keep your business afloat.
What Are the Benefits of Real User Monitoring?
Implementing real user monitoring with your test data management tool can bring you a wide range of advantages, such as:
Quicker Resolution of Issues
It’s hard to capture users’ experience through old performance monitoring tools. With RUM, you’ll discover potential issues faster, dealing with any errors or navigation problems that could make people leave the site or app. The issues will be resolved quickly so people can rely on your system moving forward.
Optimization of Costs
Because RUM manages to handle performance issues effectively, it will help save money and allocate resources more efficiently. It’s especially useful when you do not have a large budget to pay for damage caused by these issues later.
Better Conversion Rate
We all know that navigation issues can seriously affect people’s experiences on a website, even making them click away and look for better-optimized platforms. RUM can easily find and solve any performance problems, boosting conversion rates and positively influencing your site.
The Bottom Line
Real user monitoring techniques can boost the performance of your website or app. Use it with quality test management tools, and you’ll immediately start reaping the benefits.
